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A: Exportronics LLC is based in Houston, Texas (Sugar Land area). Our physical headquarters handles inventory, refurbishment, and domestic shipping.
A: We began operations in 2022. Since then, we’ve grown from sourcing to full refurbishing, wholesaling, and export.
A: We specialize in electronics mainly computers, desktops, laptops, Chromebooks, tablets, MacBooks, projector, printer and other networking devices. We also break down non-functional systems and sell usable parts.
A: Yes - we service both B2C (retail customers) and B2B / wholesale buyers. We also export devices (e.g. to UAE) with logistics support for international orders.
A: Buying directly offers you:
Better discounts (site-exclusive promos & coupon codes)
Lower commission markup (no extra platform fees)
Direct access to support & warranty claims
Early access to limited stock or bulk deals
Cleaner checkout and quicker refunds/returns
A: Yes - our eBay store (Budget Mart) is one of our sales channels. You may see overlap in inventory, but our website often offers better pricing, terms, and bundled deals not available on external platforms.
A: Yes - we are expanding our reach and are planning to expand to Amazon, Walmart, Meta, Tiktok soon. When active, those links will appear under “Our Stores” on our site.
A: We accept major credit/debit cards via Stripe, PayPal, and Bank Transfer (ACH / wire) for wholesale orders.
A: Absolutely. We use secure SSL encryption, and payments are processed through Stripe or PayPal, which are PCI-DSS compliant. Your card data is never stored on our server.
A: Yes. On website orders shipped within Texas, our system applies the correct Texas sales tax. For other U.S. states, tax is calculated based on your shipping address (if applicable under U.S. sales tax rules). For wholesale or tax-exempt orders, please contact us to arrange tax-exempt status.
A: Domestic U.S. shipments typically arrive in 2–5 business days after processing (depending on your location). International or export orders may take longer (7–21 days) depending on customs and logistics.
A: We only offer free standard shipping within the U.S if offered as an promotion by site.
A: In US we partner with USPS, UPS, DHL, and other reliable couriers depending on destination and package size. While for exports we us reliable shipping or air cargo depending on destination and package size.
A: Yes. Once your order ships, you will receive a tracking number to monitor delivery.
A: We accept returns within 14 or 30 days (depending on product category). Returned items must be in the same condition and include original accessories. Shipping costs may apply unless the return is due to our error. For further details please read our return policy.
A: Yes. Most refurbished devices we sell come with a warranty (usually 90 days or more). The exact warranty period is shown on the product page.
A: We focus on refurbishment and resale, not consumer repair. But if parts are available, we may assist on a case-by-case basis.
A: We disassemble non-functional units and extract usable parts (motherboards, screens, memory, etc.). We then either reuse those components or sell them separately as spare parts.
A: These grades reflect cosmetic and functional condition:
Grade A / “Excellent”: Minimal wear, almost like new.
Grade B / “Very Good”: Some light scuffs, fully tested.
Grade C / “Good/Fair”: More visible signs of use but fully operational.
Each product listing includes detailed photos and notes about condition, battery health, and accessory completeness.
A: Yes - every device passes our multi-stage testing (hardware diagnostics, functional tests, battery life) before being listed. Faulty units are either repaired or broken down for parts.
A: Yes - you can mix categories. Just detail your list in the inquiry and we’ll quote accordingly.
A: Absolutely. Contact us with desired quantities and product specs, and we will send you a custom bulk pricing and shipping proposal.
A: We only accept advance payments via Wire transfer to our business bank account.
A: Very frequently — we replenish and update inventory daily to reflect new stock, returns, and exports.
A: We collect minimal personal data (name, address, email) needed to process orders. All data is stored securely. We do not sell or rent your personal information. You can review our detailed Privacy Policy for more.
A: Yes - we offer seasonal discounts, first-time buyer codes, and special pricing for bulk purchases. Sign up to our newsletter to receive the latest offers.
A: We collect sales tax for orders shipped to Texas, as required by state law. For other U.S. states, tax is calculated based on shipping address if we have a sales nexus or obligation there. If you're ordering for resale, you may qualify for tax exemption (contact us for forms).
A: Our system calculates tax in real time using WooCommerce tax settings or tax plugins. We work to stay compliant with state tax rates, but sellers remain responsible - contact us if you see a discrepancy.
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